We truly understand any comments
and appreciate any emails on our business where shipping charges are
concerned.
We have tried to see where we can
cut back on the shipping, but… USPS rates are not inexpensive. We are
only passing whatever USPS charges are, to get your package to you.
We keep our prices low, and do not
add in the shipping rates into our products. We don’t add enough onto our
products to be able to absorb the shipping cost. BUT, if we get an order
and the shipping is less than what you are paying, we make it up to our
customers. Very rarely is it off more than $1-$2. Usually it is
within $1.00 or less. We try to ship USPS Priority to have a
tracking number of the package in case there is a problem. So usually if
you choose “Parcel Post”, we will still authorize it to go Priority, so we can
track your package. You still pay “parcel” rate. (Those rates are
so close in amounts anyways.)
For example: Recently, a customer paid $20.00 for shipping of a collapsible laundry basket. We paid $21.90 to ship her package USPS priority. It all goes by weight and size of package.
Our shipping is based on weight of
product. If it is a light package, we do have a minimum rate of $7.90
that covers everything. So, if you feel your shipping rate is high… call
us (903-786-7099) and we will see what it actually runs us and we will adjust
your shipping charges. I think you will find our charges are close
to what we pay the United States Post Office. We do not try to make any
extra’s on our products in the shipping charges.
We hope this explains our shipping
charges. We work very hard at making sure your packages arrive to you in
a most “surprising presentation” for you. Like a gift to yourself! :)
